{"id":612,"date":"2023-05-16T14:38:20","date_gmt":"2023-05-16T14:38:20","guid":{"rendered":"https:\/\/maillotsthailand.com\/?page_id=612"},"modified":"2024-01-24T02:46:09","modified_gmt":"2024-01-24T02:46:09","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/gooddaysport.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t<div id=\"text-1710924957\" class=\"text\">\n\t\t\n<h3 class=\"accordion_title\">Frequently Asked Questions Gooddaysport.com<\/h3>\n\t\t\n<style>\n#text-1710924957 {\n  color: #a48138;\n}\n#text-1710924957 > * {\n  color: #a48138;\n}\n<\/style>\n\t<\/div>\n\t\n<h3 class=\"accordion_title\">All the answers to the most frequently asked questions on Gooddaysport.com<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-3099996918\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3099996918-label\" class=\"accordion-title plain\" href=\"#accordion-item-i_have_not_received_any_response_to_my_emails_sent_to_your_customer_service._for_what_?\" aria-expanded=\"false\" aria-controls=\"accordion-3099996918-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>I have not received any response to my emails sent to your customer service. For what ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3099996918-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3099996918-label\" >\n\t\t\t\n<p>At Gooddaysport.com, the satisfaction of our customers is our priority. We are committed to responding to all requests from our customers as soon as possible. However, as a small company based in Thailand, our customer service team can be overwhelmed due to the high volume of inquiries we are currently receiving.<\/p>\n<p>We prioritize requests to resolve the most urgent issues first, such as lost packages, incorrect tracking numbers or order errors. This may cause longer response times for other requests.<\/p>\n<p>We apologize for the delayed response and thank you for your understanding and patience. Rest assured that our team is working hard to respond to all inquiries as soon as possible. If your request is urgent, please let us know in your message so that we can give it the appropriate priority.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1977269373\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1977269373-label\" class=\"accordion-title plain\" href=\"#accordion-item-what_shipping_methods_are_currently_available?\" aria-expanded=\"false\" aria-controls=\"accordion-1977269373-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What shipping methods are currently available?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1977269373-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1977269373-label\" >\n\t\t\t\n<p><span class=\"HwtZe\" lang=\"fr\"><span class=\"jCAhz\"><span class=\"ryNqvb\">Chez Gooddaysport.com, nous nous effor\u00e7ons de fournir des m\u00e9thodes d&#8217;exp\u00e9dition pratiques et abordables \u00e0 nos clients. \u00c0 l&#8217;heure actuelle, nous proposons une m\u00e9thode d&#8217;exp\u00e9dition unique pour toute l&#8217;Europe, qui est fournie par Thailand Post. Ce mode d&#8217;exp\u00e9dition est accompagn\u00e9 d&#8217;un num\u00e9ro de suivi, vous permettant de suivre l&#8217;acheminement de votre commande jusqu&#8217;\u00e0 sa livraison \u00e0 votre domicile. Les frais de port sont de 10\u20ac pour une seule chemise, avec un co\u00fbt suppl\u00e9mentaire de 8\u20ac pour chaque chemise ajout\u00e9e \u00e0 votre commande. En raison de la disponibilit\u00e9 des stocks et des d\u00e9lais de traitement, les commandes exp\u00e9di\u00e9es par Thailand Post mettent g\u00e9n\u00e9ralement 14 \u00e0 30 jours pour arriver dans votre pays. Nous continuerons de surveiller et d&#8217;\u00e9valuer les m\u00e9thodes d&#8217;exp\u00e9dition disponibles pour offrir la meilleure exp\u00e9rience possible \u00e0 nos clients. Si vous avez des questions ou des pr\u00e9occupations concernant l&#8217;exp\u00e9dition, n&#8217;h\u00e9sitez pas \u00e0 contacter notre service client.<\/span><\/span><\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4130678037\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4130678037-label\" class=\"accordion-title plain\" href=\"#accordion-item-responsibility_for_customs_fees_when_receiving_orders?\" aria-expanded=\"false\" aria-controls=\"accordion-4130678037-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Responsibility for customs fees when receiving orders?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4130678037-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4130678037-label\" >\n\t\t\t\n<p>When you order products from abroad, your package may be subject to customs duties and import taxes. These charges are generally based on the value and origin of the imported goods, as well as other factors such as the weight and size of the package. Customs regulations vary from country to country, which may result in customs charges even if the package is marked as a &#8220;gift&#8221; or the sender has taken steps to avoid them. As a customer, it&#8217;s important to research your country&#8217;s customs regulations to understand any charges that may apply to your order. If customs charges are applied to your package, you will have to pay them directly to the customs authorities of your country in order to recover your package. At Maillotsthaialnd.com, we do our best to avoid customs charges by mentioning &#8220;Gift&#8221; on our shipments. However, we cannot guarantee that packages will not be subject to customs charges, as this depends on each country&#8217;s specific regulations. In case of customs fees, these will be the responsibility of the customer.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1544402800\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1544402800-label\" class=\"accordion-title plain\" href=\"#accordion-item-what_happens_if_i_am_absent_when_my_order_is_delivered?\" aria-expanded=\"false\" aria-controls=\"accordion-1544402800-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What happens if I am absent when my order is delivered?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1544402800-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1544402800-label\" >\n\t\t\t\n<p>Chez Gooddaysport.com, nous comprenons que nos clients peuvent ne pas \u00eatre disponibles lorsqu&#8217;ils tentent de livrer leur commande. Dans ce cas, le service conservera votre colis pendant une dur\u00e9e de 15 jours, afin de vous laisser la possibilit\u00e9 de r\u00e9cup\u00e9rer votre commande.<\/p>\n<p>Pour r\u00e9cup\u00e9rer votre colis, munissez-vous de votre avis de passage re\u00e7u lors de la tentative de livraison, ainsi qu&#8217;une pi\u00e8ce d&#8217;identit\u00e9 en cours de validit\u00e9. Cela garantira un ramassage en douceur de votre commande.<\/p>\n<p>Si vous ne r\u00e9cup\u00e9rez pas votre colis dans les 15 jours, il nous sera retourn\u00e9. Dans ce cas, les frais de livraison pour une nouvelle tentative de livraison seront \u00e0 votre charge, m\u00eame si vous aviez d\u00e9j\u00e0 pay\u00e9 la livraison gratuite lors de la commande initiale. Nous vous encourageons \u00e0 planifier la collecte de votre colis d\u00e8s que possible pour \u00e9viter des frais suppl\u00e9mentaires.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1964371448\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1964371448-label\" class=\"accordion-title plain\" href=\"#accordion-item-what_payment_methods_are_available?\" aria-expanded=\"false\" aria-controls=\"accordion-1964371448-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What payment methods are available?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1964371448-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1964371448-label\" >\n\t\t\t\n<p>You can pay for your purchases on our site via Visa, Visa Electron, Eurocard\/Mastercard, Bank Card. All the pages of this site are 100% secure HTTPS to guarantee the confidentiality of your navigation. Our online payment systems are secured using the SSL encryption process. All types of valid and international credit cards are normally validated for these payments.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2626158798\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2626158798-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_can_i_track_my_order?\" aria-expanded=\"false\" aria-controls=\"accordion-2626158798-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I track my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2626158798-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2626158798-label\" >\n\t\t\t\n<p>To track your order and tracking number Log on to our website at Maillotsthailand.com Access to a section dedicated to order tracking You can access it by clicking here or by selecting the corresponding option in the main menu located at the bottom of our website. Choose to track your order. Enter your order number and email in the spaces provided. Your tracking number will look like this: LX19593799283TH And we also add shipping company link for you using Thailand Post shipping service. Shipping Details and Estimated Delivery Date By following these steps you will be able to easily track your order and keep you informed of its progress. If you have any issues or questions about tracking your order, please feel free to contact our customer service team for assistance.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3267506929\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3267506929-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_to_contact_customer_service?\" aria-expanded=\"false\" aria-controls=\"accordion-3267506929-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How to contact customer service?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3267506929-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3267506929-label\" >\n\t\t\t\n<p><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">For any questions or for more information, the contact details of our customer service are indicated on our site.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">You can also contact us through our messaging service in the &#8220;Contact Us&#8221; section of the site.or Instagram<\/span><\/span><\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3878690394\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3878690394-label\" class=\"accordion-title plain\" href=\"#accordion-item-what_to_do_in_case_of_lost_password?\" aria-expanded=\"false\" aria-controls=\"accordion-3878690394-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What to do in case of lost password?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3878690394-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3878690394-label\" >\n\t\t\t\n<p><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">If you do not remember your password, click on \u201cLost password?<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">on the site&#8217;s login page.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Enter your email address in the field provided and a link to reset your password will be sent to you.<\/span><\/span><\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-612","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gooddaysport.com\/en\/wp-json\/wp\/v2\/pages\/612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gooddaysport.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gooddaysport.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gooddaysport.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/gooddaysport.com\/en\/wp-json\/wp\/v2\/comments?post=612"}],"version-history":[{"count":11,"href":"https:\/\/gooddaysport.com\/en\/wp-json\/wp\/v2\/pages\/612\/revisions"}],"predecessor-version":[{"id":9846,"href":"https:\/\/gooddaysport.com\/en\/wp-json\/wp\/v2\/pages\/612\/revisions\/9846"}],"wp:attachment":[{"href":"https:\/\/gooddaysport.com\/en\/wp-json\/wp\/v2\/media?parent=612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}